Sky Steps Producer Company Limited

We strive to deliver fresh and high-quality dairy and farm products to our customers. If you are not satisfied with your purchase, please review our refund and return guidelines below.

Return Eligibility

Products may be eligible for return or replacement if:

• The product is damaged during delivery
• Incorrect product is delivered
• Product quality issue is reported immediately upon delivery

Non-Returnable Products

Due to the perishable nature of dairy products, opened or used products cannot be returned unless there is a verified quality concern.

Refund Process

After verification of the issue:

• Eligible refunds may be processed within a reasonable timeframe
• Replacement products may be provided where applicable

Customer Responsibility

Customers are advised to inspect products at the time of delivery and report any concerns promptly.

Company Rights

Sky Steps Producer Company Limited reserves the right to refuse returns or refunds that do not meet policy conditions.

Contact Address

Sky Steps Producer Company Limited
Village and Post Ghatheda
District Saharanpur, UP – 247451